Overview
HiringOpps is a white label job board platform that allows clients to create and customize their own job board, tailored to their unique branding and specifications. This white label solution enables clients to maintain their own job board under their own domain name, creating a seamless and professional candidate experience. HiringOpps empowers businesses to take full control of their recruitment process and connect with top talent in a way that reflects their brand identity and values.
Problem
The platform's focus has primarily been on functionality and customization, with less emphasis on ease of use and user interface. Feedback from our clients has highlighted that the onboarding process can be time-consuming due to the system's complexity. As HiringOpps continues to grow, our team wants to streamline the experience and minimize the need for clients to contact the company, resulting in enhanced operational efficiency.
Research
Interviewed 10 clients to identify the challenges they had when they first started using the platform. We identify the main problems to be:
Problem 1
Clients are overwhelmed with the influx of new features at once, which impede their progress in launching and running the job board
Problem 2
Without an in-house designer, it's challenging to customize the website to clients’ preferences
Solution
Minimize the default features offered to users, unless explicitly requested during consultation or onboarding.
Establish a basic theme for new clients to alleviate the need for design resources in the absence of an in-house design team.
Reflection
This was an exciting project to take on. It provided me a chance to build upon what already works well while improving upon what needs to be addressed. I found it essential to gain a deep understanding of the business goals and user needs while conducting a thorough audit of the existing site. Collaborating closely with the development team helped ensure that the redesign was technically feasible and implementable.
Disclaimer
While I've provided an overview of my design process for this project, I've only scratched the surface of the work that went into it. If you're interested in learning more about my design process or have any questions about the project, please feel free to contact me. I'd be happy to provide additional details and insights into my work.